Privacy Policy

Last updated: June 15, 2026

This Privacy Policy describes how Clara Winslow (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit or make a purchase from clarawinslowbags.com (the “Site”).

By using our Site, placing an order, or contacting us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information directly from you, automatically through the Site, and from third-party service providers.

Information you provide to us

When you place an order, create an account, contact us, or subscribe to marketing communications, we may collect:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Order details
• Customer support messages
• Marketing preferences

Payment information

Payments are processed securely by our payment providers. We do not store your full credit card details on our servers.

Information collected automatically

When you visit our Site, we may automatically collect certain information, including:

• IP address
• Device type
• Browser type
• Operating system
• Pages viewed
• Time spent on the Site
• Referring website
• Approximate location
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your personal information to:

• Process and fulfill your orders
• Confirm payments
• Arrange shipping and delivery
• Communicate with you about your order
• Provide customer support
• Process returns, refunds, or exchanges
• Improve our Site and customer experience
• Prevent fraud, abuse, or unauthorized transactions
• Send marketing emails or promotional messages, where permitted
• Comply with legal, tax, accounting, and regulatory obligations

3. Legal Basis for Processing

Where required by applicable privacy laws, including laws in the European Economic Area, the United Kingdom, and Switzerland, we process your personal information based on one or more of the following legal bases:

• Contract: to process and deliver your order
• Consent: for marketing emails, cookies, or other optional uses where consent is required
• Legitimate interests: to improve our Site, prevent fraud, and operate our business
• Legal obligations: to comply with applicable laws, tax rules, and regulatory requirements

4. Sharing Your Information

We may share your personal information with trusted third parties that help us operate our business, including:

• E-commerce platform providers, including Shopify
• Payment processors
• Shipping and logistics providers
• Email and marketing service providers
• Analytics providers
• Customer support tools
• Fraud prevention and security providers
• Professional advisors, such as accountants, lawyers, or compliance providers
• Government authorities, when required by law

We only share information that is necessary for these service providers to perform their services.

5. Shopify

Our store is hosted on Shopify. Shopify provides the e-commerce platform that allows us to sell our products to you.

When you visit our Site or make a purchase, your personal information may be processed by Shopify on our behalf to support store functionality, checkout, payment processing, order management, fraud prevention, and related services.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Site, improve performance, understand customer behavior, personalize your experience, and support advertising or marketing activities.

Cookies may be used for:

• Essential store functionality
• Shopping cart and checkout
• Security and fraud prevention
• Analytics and performance measurement
• Advertising and remarketing
• Remembering preferences

Where required by law, we will request your consent before using non-essential cookies. You can manage or disable cookies through your browser settings or, where available, through our cookie preference tools.

Please note that disabling certain cookies may affect the functionality of the Site.

7. Marketing Communications

If you subscribe to our email list or otherwise opt in to receive marketing communications, we may send you emails about new collections, offers, updates, and brand news.

You may unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us at:

Email: support@clarawinslowbags.com

We do not require you to accept marketing communications as a condition of making a purchase.

8. International Transfers

Because we sell internationally and use global service providers, your personal information may be processed, stored, or transferred outside of your country of residence.

Where required by applicable law, we take appropriate steps to protect your personal information when it is transferred internationally, including using service providers that implement suitable safeguards.

9. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including:

• Processing orders
• Providing customer support
• Handling returns or disputes
• Maintaining business records
• Complying with legal, tax, and accounting obligations
• Preventing fraud or abuse

When personal information is no longer needed, we will delete, anonymize, or securely retain it as required by applicable law.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Request restriction of processing
• Object to certain processing activities
• Request a copy of your personal information
• Withdraw consent where processing is based on consent
• Opt out of marketing communications
• Opt out of certain targeted advertising or data sharing, where applicable

To exercise your rights, please contact us at:

Email: support@clarawinslowbags.com

We may need to verify your identity before processing your request.

11. California Privacy Rights

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, use, disclose, or share, the right to request deletion or correction of your personal information, and the right to opt out of certain sharing or targeted advertising activities.

We do not sell personal information in the traditional sense. However, some advertising or analytics activities may be considered “sharing” or “targeted advertising” under certain privacy laws.

To submit a privacy request, please contact us at:

Email: support@clarawinslowbags.com

12. Security

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security.

13. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us at support@clarawinslowbags.com so we can take appropriate action.

14. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date at the top of this page.

16. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Clara Winslow
Website: clarawinslowbags.com
Email: support@clarawinslowbags.com

Operated by Nexora Montrex LLC