Terms of Service

Last updated: June 15, 2026

These Terms of Service (“Terms”) apply to your access to and use of clarawinslowbags.com (the “Site”) and any purchase made from Clara Winslow, operated by Nexora Montrex LLC (“Clara Winslow”, “we”, “us”, or “our”).

By visiting our Site, placing an order, creating an account, contacting us, or using any part of our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Site or purchase from us.

1. Store Information

Brand: Clara Winslow
Operated by: Nexora Montrex LLC
Website: clarawinslowbags.com
Customer Support: support@clarawinslowbags.com

2. Eligibility

By using this Site, you confirm that you are at least the age of majority in your country, state, province, or region of residence, or that you are using the Site with the involvement and permission of a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or contacting us.

3. Products and Availability

Clara Winslow offers handbags and accessories for sale through the Site. Product availability may vary by country, region, inventory level, and shipping destination.

We reserve the right to limit the quantities of any products or services that we offer. We may discontinue any product at any time without notice.

We make reasonable efforts to display product colors, images, details, dimensions, and descriptions accurately. However, actual colors may vary depending on your device screen, lighting, photography, production batch, and material characteristics.

4. Pricing and Promotions

All prices are displayed in the currency shown at checkout or on the Site. Prices, discounts, promotions, and product availability are subject to change without notice.

Promotional offers, discount codes, bundles, sale prices, and clearance offers may be limited in time, quantity, location, or product eligibility.

We reserve the right to correct pricing errors, promotional errors, typographical errors, or inaccurate product information at any time, including after an order has been submitted. If an order is affected by an error, we may contact you, cancel the order, or offer you the option to proceed at the corrected price.

5. Orders

When you place an order, you are making an offer to purchase the selected products according to these Terms and the information displayed at checkout.

An order confirmation email does not mean that your order has been accepted. We reserve the right to accept, decline, cancel, or limit any order for any reason, including suspected fraud, payment issues, product unavailability, pricing errors, shipping restrictions, or violation of these Terms.

If we cancel an order after payment has been captured, we will issue a refund to the original payment method, unless another lawful arrangement is made.

6. Payment

You agree to provide valid and accurate payment information at checkout.

Payments are processed securely by third-party payment processors and payment service providers. We do not store your full credit card number or full payment card details on our own servers.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

7. Shipping and Delivery

Orders are normally dispatched within 3 business days after order confirmation.

Estimated delivery time is usually 8 to 15 business days after dispatch, depending on the destination country, carrier, customs processing, and local delivery conditions.

Delivery timeframes are estimates and are not guaranteed. Delays may occur due to customs, carrier issues, public holidays, weather, high demand periods, incorrect addresses, or other circumstances outside our control.

For more detailed delivery information, please refer to our Shipping Policy, if available on the Site.

8. International Orders, Customs, Duties, and Taxes

Clara Winslow sells internationally to eligible destinations available at checkout.

International orders may be subject to customs duties, import taxes, brokerage fees, local taxes, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are the responsibility of the customer. Clara Winslow is not responsible for customs delays, unpaid duties, refused deliveries, or local import restrictions.

It is your responsibility to ensure that the products you order can be legally imported into your destination country.

9. Countries We Serve

We currently ship to eligible international destinations available at checkout.

We currently do not ship to Brazil or to any country, region, address, or destination that is unavailable at checkout, restricted by carriers, affected by sanctions, or unsupported by our logistics partners.

If your destination is not available at checkout, we are unable to accept or fulfill your order to that location.

10. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

We offer a 30-day return window from the date of delivery, subject to eligibility conditions. We also offer one free exchange per order, subject to availability and the terms of our Return & Refund Policy.

Please review our Return & Refund Policy before making a purchase.

11. Order Cancellations

If you need to cancel your order, please contact us as soon as possible at:

Email: support@clarawinslowbags.com

We will do our best to assist you. However, once an order has been processed, packed, or shipped, we may not be able to cancel it. If your order has already shipped, you may request a return after delivery according to our Return & Refund Policy.

12. Account Information and Customer Responsibility

You are responsible for providing accurate and complete account, billing, shipping, and contact information.

Clara Winslow is not responsible for delivery issues, delays, failed deliveries, or additional costs caused by incorrect, incomplete, outdated, or undeliverable shipping information provided by the customer.

If your package is returned due to an incorrect address, refusal, unpaid customs fees, failed delivery attempts, or failure to collect the package, any refund or reshipment may be subject to deductions or additional fees as described in our Return & Refund Policy.

13. Use of the Site

You agree not to use the Site or our services for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.

You agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Site for fraud, scams, unauthorized transactions, or misleading activity
• Attempt to interfere with the security or functionality of the Site
• Upload or transmit viruses, malware, or harmful code
• Collect or misuse customer, store, or Site data
• Copy, reproduce, resell, or exploit any part of the Site without permission
• Use the Site in a way that may damage Clara Winslow, our customers, or our service providers

We reserve the right to restrict, suspend, or terminate access to the Site or our services if we believe these Terms have been violated.

14. Intellectual Property

All content on the Site, including brand names, logos, images, product photography, graphics, text, designs, layouts, icons, and other materials, is owned by or licensed to Clara Winslow and is protected by applicable intellectual property laws.

You may not copy, reproduce, modify, distribute, display, publish, sell, or exploit any part of the Site or its content without our prior written permission.

15. Customer Reviews, Comments, and Submissions

If you submit reviews, comments, photos, feedback, messages, suggestions, or other content to us or through the Site, you grant Clara Winslow a non-exclusive, worldwide, royalty-free right to use, reproduce, display, edit, and publish that content for business, marketing, customer support, and operational purposes, where permitted by law.

You are responsible for ensuring that any content you submit is accurate, lawful, respectful, and does not infringe the rights of any third party.

We reserve the right to remove or decline to publish content that we consider inappropriate, misleading, unlawful, offensive, or inconsistent with our brand standards.

16. Third-Party Tools, Links, and Services

The Site may include links to third-party websites, payment services, shipping tools, apps, integrations, or other services that are not owned or controlled by Clara Winslow.

We are not responsible for the content, privacy practices, policies, security, accuracy, or availability of third-party websites or services.

Your use of third-party services may be subject to their own terms and policies.

17. Privacy

Your use of the Site and our services is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, disclose, store, and protect your personal information.

18. Errors, Inaccuracies, and Omissions

Occasionally, information on the Site may contain typographical errors, inaccuracies, omissions, or outdated information related to product descriptions, pricing, promotions, shipping charges, transit times, availability, or other details.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if any information on the Site is inaccurate, without prior notice, including after you have submitted an order.

19. Disclaimer of Warranties

We make reasonable efforts to provide a reliable and secure shopping experience. However, the Site and our services are provided on an “as available” and “as is” basis, except as otherwise required by applicable law.

We do not guarantee that the Site will always be uninterrupted, error-free, secure, or free from harmful components.

Nothing in these Terms excludes or limits any warranties, guarantees, or rights that cannot be excluded or limited under applicable consumer protection laws.

20. Limitation of Liability

To the maximum extent permitted by applicable law, Clara Winslow, Nexora Montrex LLC, and our directors, officers, employees, contractors, service providers, suppliers, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or similar damages arising from your use of the Site, purchase of products, delay in delivery, inability to use the Site, or reliance on any information provided on the Site.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability for fraud, intentional misconduct, or mandatory consumer rights that cannot be excluded.

21. Indemnification

You agree to indemnify and hold harmless Clara Winslow, Nexora Montrex LLC, and our directors, officers, employees, contractors, service providers, suppliers, and affiliates from any claim, demand, loss, liability, damage, cost, or expense, including reasonable legal fees, arising from your breach of these Terms, misuse of the Site, violation of applicable law, or infringement of any third-party rights.

22. Consumer Rights

These Terms do not limit any mandatory consumer rights that may apply in your country, state, province, or region.

If you are located in a jurisdiction that provides statutory cancellation, withdrawal, refund, repair, replacement, consumer guarantee, or other mandatory rights, those rights remain available to you as required by applicable law.

23. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business, Site, services, products, legal requirements, or operational practices.

When we update these Terms, we will revise the “Last updated” date at the top of this page. The updated Terms will be effective when posted on the Site, unless otherwise required by law.

Your continued use of the Site after updated Terms are posted means that you accept the updated Terms.

24. Severability

If any part of these Terms is found to be unlawful, invalid, or unenforceable, that part will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

25. Contact Us

If you have questions about these Terms of Service, please contact us:

Clara Winslow
Operated by Nexora Montrex LLC
Website: clarawinslowbags.com
Email: support@clarawinslowbags.com